Confield Research

for all senses

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Confield operates its own survey call center which combines both traditional on-premise and virtual call center technology, giving us the flexibility and scalability to handle most projects regardless of size and schedule requirements.
  • 110 agents in house
  • 200 virtual agents
  • International coverage
  • Can conduct interviews in every major European language, Russian, Turkish, Arabic, and Chinese
  • Real time monitoring
  • B2C, B2B, IT, and Pharma/Medical
Confield undertakes all stages of telephone based research including questionnaire design, CATI scripting, language translation and overlay, data collection, and data delivery.

For those clients that choose to program and host their surveys, we offer WebCATI data collection, allowing our agents to access our client’s web enabled CATI program.

For clients requiring respondents to be exposed to visual stimuli, or choice based exercises, we provide a complete interactive CATI solution that allow respondents to view material online while be interviewed by a Confield CATI agent.
To learn more about Confield capabilities, please contact us.